php/iem_shop.git

wangtengyu

2018-12-07 f459412e0dac4ed94106da043b4c6f8576bfe496

commit \| author \| age
3e083b	1	<?php
B	2
	3	/**
	4	* 在线客服聊天系统-前台
	5	*/
	6	define('IN_ECS', true);
	7
	8	require ('includes/init.php');
	9	require ('includes/lib_chat.php');
	10
	11	/* 载入语言文件 */
	12	require_once (ROOT_PATH . 'languages/' . $_CFG['lang'] . '/user.php');
	13
	14	$action = isset($_REQUEST['act']) ? trim($_REQUEST['act']) : 'chat';
	15
	16	/* 检查用户是否已登录 */
	17	if(empty($_SESSION['user_id']) && $action != 'act_login' && $action != 'check_login')
	18	{
	19	// $captcha = intval($_CFG['captcha']);
	20	// if(($captcha & CAPTCHA_LOGIN) && (! ($captcha & CAPTCHA_LOGIN_FAIL) \|\| (($captcha & CAPTCHA_LOGIN_FAIL) && $_SESSION['login_fail'] > 2)) && gd_version() > 0)
	21	// {
	22	// $GLOBALS['smarty']->assign('enabled_captcha', 1);
	23	// $GLOBALS['smarty']->assign('rand', mt_rand());
	24	// }
	25
	26	// 如果未登录跳转到登录页面
	27	/**
	28	$smarty->assign('lang', $_LANG);
	29	$smarty->assign('back_act', '');
	30	$smarty->assign('action', 'login');
	31	$smarty->display('chat_passport.dwt');
	32	**/
	33
	34	show_message('您还未登录系统，请先登录！', array('登录', '返回上一页'), array('user.php?act=login', 'index.php'), 'info');
	35
	36	return;
	37	}
	38
	39	//路由
	40	$function_name = 'action_' . $action;
	41
	42	if(function_exists($function_name))
	43	{
	44	call_user_func($function_name);
	45	}
	46	else
	47	{
	48	exit('函数' . $function_name . '不存在');
	49	}
	50
	51	/**
	52	* 检查用户是否登录
	53	*/
	54	function action_check_login()
	55	{
	56	$is_login = empty($_SESSION['user_id']) ? 'false' : 'true';
	57	exit($is_login);
	58	}
	59
	60	/**
	61	* 处理会员登录
	62	*/
	63	function action_act_login ()
	64	{
	65	$user_id = $_SESSION['user_id'];
	66	$smarty = get_smarty();
	67	$ecs = get_ecs();
	68	$db = get_database();
	69
	70	/* 处理会员的登录 */
	71	$username = isset($_POST['username']) ? trim($_POST['username']) : '';
	72	$password = isset($_POST['password']) ? trim($_POST['password']) : '';
	73	$back_act = isset($_POST['back_act']) ? trim($_POST['back_act']) : '';
	74
	75	$captcha = intval($_CFG['captcha']);
	76	if(($captcha & CAPTCHA_LOGIN) && (! ($captcha & CAPTCHA_LOGIN_FAIL) \|\| (($captcha & CAPTCHA_LOGIN_FAIL) && $_SESSION['login_fail'] > 2)) && gd_version() > 0)
	77	{
	78	if(empty($_POST['captcha']))
	79	{
	80	$smarty->assign('lang', $_LANG);
	81	$smarty->assign('action', 'login');
	82	$smarty->assign('error', $_LANG['invalid_captcha']);
	83	$smarty->display('chat_passport.dwt');
	84	return;
	85	}
	86
	87	/* 检查验证码 */
	88	include_once ('includes/cls_captcha.php');
	89
	90	$validator = new captcha();
	91	$validator->session_word = 'captcha_login';
	92	if(! $validator->check_word($_POST['captcha']))
	93	{
	94	$smarty->assign('lang', $_LANG);
	95	$smarty->assign('action', 'login');
	96	$smarty->assign('error', $_LANG['invalid_captcha']);
	97	$smarty->display('chat_passport.dwt');
	98	return;
	99	}
	100	}
	101
	102	if(is_email($username))
	103	{
	104	$sql = "select user_name from " . $ecs->table('users') . " where email='" . $username . "'";
	105	$username_e = $db->getOne($sql);
	106	if($username_e)
	107	$username = $username_e;
	108	}
	109	if(is_telephone($username))
	110	{
	111	$sql = "select user_name from " . $ecs->table('users') . " where mobile_phone='" . $username . "'";
	112	$username_res = $db->query($sql);
	113	$kkk = 0;
	114	while($username_row = $db->fetchRow($username_res))
	115	{
	116	$username_e = $username_row['user_name'];
	117	$kkk = $kkk + 1;
	118	}
	119	if($kkk > 1)
	120	{
	121	$smarty->assign('lang', $_LANG);
	122	$smarty->assign('action', 'login');
	123	$smarty->assign('error', '本网站有多个会员ID绑定了和您相同的手机号，请使用其他登录方式，如：邮箱或用户名。');
	124	$smarty->display('chat_passport.dwt');
	125	return;
	126	}
	127	if($username_e)
	128	{
	129	$username = $username_e;
	130	}
	131	}
	132
	133	if($GLOBALS['user']->login($username, $password, isset($_POST['remember'])))
	134	{
	135	update_user_info();
	136	recalculate_price();
	137
	138	// 登录成功
	139
	140	$ucdata = isset($user->ucdata) ? $user->ucdata : '';
	141	// show_message($_LANG['login_success'] . $ucdata ,
	142	// array($_LANG['back_up_page'], $_LANG['profile_lnk']),
	143	// array($back_act,'user.php'), 'info');
	144
	145	// 刷新user_id
	146	$user_id = $_SESSION['user_id'];
	147
	148	header('Location: chat.php?act=chat');
	149	}
	150	else
	151	{
	152
	153	$_SESSION['login_fail'] ++;
	154
	155	$smarty->assign('lang', $_LANG);
	156	$smarty->assign('action', 'login');
	157	$smarty->assign('error', $_LANG['login_failure']);
	158	$smarty->display('chat_passport.dwt');
	159
	160	return;
	161	}
	162	}
	163
	164	/* ------------------------------------------------------ */
	165	// -- 在线客服聊天 --> 请求聊天
	166	// 聊天窗口右侧默认展示最近订单，如果想要展示商品、订单、店铺则需要在当前页面中设置隐藏域，name必须为 chat_goods_id,
	167	// chat_order_id, chat_supp_id
	168	/* ------------------------------------------------------ */
	169	function action_chat ()
	170	{
	171	$user_id = $_SESSION['user_id'];
	172	$smarty = get_smarty();
	173	$ecs = get_ecs();
	174	$db = get_database();
	175
	176	/**
	177	* 判断当前用户是为聊天系统的注册用户
	178	*/
	179
	180	$exist = check_of_username_exist($user_id);
	181
	182	// 获取用户头像
	183	if(! empty($user_id))
	184	{
	185	$sql = "select password, headimg from " . $ecs->table('users') . " where user_id = '$user_id'";
	186	$row = $db->getRow($sql);
	187
	188	$headimg = $row['headimg'];
	189	$password = $row['password'];
	190
	191	$smarty->assign('headimg', $headimg);
	192	}
	193
	194	if(! $exist)
	195	{
	196	// 查询内用户信息
	197	$sql = 'select a.user_id, a.password, a.email, a.user_name from ' . $ecs->table('users') . ' AS a where a.user_id = "' . $user_id . '"';
	198	$user = $GLOBALS['db']->getRow($sql);
	199
	200	if(empty($user))
	201	{
	202	// 根据user_id未查找到任何用户信息
	203	}
	204
	205	// 用户不存在,创建用户信息
	206	$username = $user_id;
	207	$password = $user['password'];
	208	$name = $user['user_name'];
	209	$email = $user['email'];
	210	$type = 10;
	211	$shop_id = - 1;
	212	$result = create_of_user($username, $password, $name, $email, $type, $shop_id);
	213
	214	if($result)
	215	{
	216	// 创建成功
	217	}
	218	else
	219	{
	220	// 创建失败
	221	}
	222	}
	223
	224	// 获取前端传来的商品编号、订单编号、店铺编号等
	225	// 商品编号则显示商品信息
	226	// 订单编号则显示订单信息
	227	// 店铺编号则显示店铺信息
	228
	229	$goods_id = null;
	230	$supp_id = - 1;
	231	$order_id = null;
	232
	233	$customers = null;
	234
	235	// 获取客服信息
	236
	237	$tab_items = array();
	238
	239	// 客服类型
	240	$cus_types = CUSTOMER_SERVICE;
	241	// 记录需要发给客服的URL
	242
	243	if(! empty($_REQUEST['chat_goods_id']))
	244	{
	245	/* 咨询商品信息 */
	246
	247	$goods_id = $_REQUEST['chat_goods_id'];
	248
	249	$goods = goods_info($goods_id);
	250
	251	$smarty->assign('chat_goods', $goods);
	252	$smarty->assign('chat_goods_id', $goods_id);
	253
	254	$tab_items[] = array(
	255	"id" => "chat_goods","name" => "咨询商品"
	256	);
	257
	258	// 客服+售前
	259	$cus_types = CUSTOMER_SERVICE . ',' . CUSTOMER_PRE;
	260	}
	261	if(! empty($_REQUEST['chat_order_id']))
	262	{
	263
	264	/* 咨询订单信息 */
	265
	266	require ('includes/lib_order.php');
	267
	268	$order_id = $_REQUEST['chat_order_id'];
	269	// 获取商品和店铺信息
	270	$goods_id = null;
	271
	272	$order = order_info($order_id);
	273
	274	$supp_id = $order['supplier_id'];
	275
	276	$order['order_status_text'] = $GLOBALS['_LANG']['os'][$order['order_status']] . ',' . $GLOBALS['_LANG']['ps'][$order['pay_status']] . ',' . $GLOBALS['_LANG']['ss'][$order['shipping_status']];
	277	$order['goods_list'] = order_goods($order_id);
	278
	279	$smarty->assign('chat_order', $order);
	280	$smarty->assign('chat_order_id', $order_id);
	281	$smarty->assign('chat_order_sn', $order['order_sn']);
	282
	283	$tab_items[] = array(
	284	"id" => "chat_order","name" => "咨询订单"
	285	);
	286
	287	// 客服+售后
	288	$cus_types = CUSTOMER_SERVICE . ',' . CUSTOMER_AFTER;
	289	}
	290	if(! empty($_REQUEST['chat_supp_id']) && $_REQUEST['chat_supp_id'] != 0)
	291	{
	292	/* 店铺信息 */
	293
	294	$supp_id = $_REQUEST['chat_supp_id'];
	295
	296	$supp_info = get_dianpu_baseinfo($supp_id);
	297
	298	$smarty->assign('supp_info', $supp_info);
	299	$smarty->assign('chat_supp_id', $supp_id);
	300
	301	$tab_items[] = array(
	302	"id" => "chat_supp", "name" => "店铺信息"
	303	);
	304
	305	// 客服+售前
	306	$cus_types = CUSTOMER_SERVICE . ',' . CUSTOMER_PRE;
	307	}
	308	if(true)
	309	{
	310	/* 最近订单列表 */
	311
	312	require ('includes/lib_transaction_1.php');
	313
	314	// 获取用户最近的5条订单列表
	315	$order_list = get_user_orders_1($user_id, 5, 0);
	316
	317	// 所有客服忙碌状态，提示web端
	318	$smarty->assign('order_list', $order_list);
	319	$smarty->assign('order_count', count($order_list));
	320
	321	$tab_items[] = array(
	322	"id" => "chat_order_list","name" => "最近订单"
	323	);
	324
	325	// 客服
	326	$cus_types = CUSTOMER_SERVICE;
	327	}
	328
	329	// 获取客服信息
	330	$customers = get_customers($cus_types, $supp_id);
	331
	332	// 转换为JSON数据
	333	$smarty->assign('tab_items', json_encode($tab_items));
	334
	335	$to = null;
	336
	337	// 客服获取策略：0-顺序、1-随机、2-竞争
	338
	339	if(! empty($customers))
	340	{
	341	// 暂时采用随机策略
	342	$poliy = 1;
	343
	344	if($poliy == 0)
	345	{
	346	foreach($customers as $customer)
	347	{
	348	$status = $customer['status'];
	349
	350	if($status == '在线' \|\| $status == '空闲')
	351	{
	352
	353	$to = $customer;
	354	break;
	355
	356	// if(isset($customer['cus_status']) && count($customers) > 1)
	357	// {
	358
	359	// if(time() - $customer['chat_time'] > 5*60)
	360	// {
	361	// set_customer_status($customer['cus_id'], 0);
	362	// $customer['cus_status'] = 0;
	363	// }
	364
	365	// if($customer['cus_status'] == 0)
	366	// {
	367	// $to = $customer;
	368	// break;
	369	// }
	370	// }
	371	// else
	372	// {
	373	// $to = $customer;
	374	// break;
	375	// }
	376	}
	377	}
	378
	379	}
	380	else if($poliy == 1)
	381	{
	382
	383	/* 随进策略 */
	384
	385	$onlines = array();
	386
	387	foreach($customers as $customer)
	388	{
	389	$status = $customer['status'];
	390
	391	if($status == '在线' \|\| $status == '空闲')
	392	{
	393
	394	$onlines[] = $customer;
	395
	396	}
	397	}
	398
	399	if(count($onlines) > 0)
	400	{
	401	$min = 1;
	402	$max = count($onlines);
	403
	404	$i = mt_rand($min, $max);
	405
	406	$to = $onlines[$i - 1];
	407	}
	408
	409
	410	}
	411	else
	412	{
	413	}
	414
	415	if(empty($to))
	416	{
	417	if($supp_id == -1){
	418	// 所有客服忙碌状态，提示web端
	419	$smarty->assign('system_notice', '当前客服忙碌，请稍后联系！');
	420	}else{
	421	// 所有客服忙碌状态，提示web端
	422	$smarty->assign('system_notice', '当前店铺客服忙碌，请稍后联系！');
	423	}
	424	}
	425	else
	426	{
	427	$xmpp_domain = get_xmpp_domain();
	428	$_SESSION['OF_FROM'] = $user_id . '@' . $xmpp_domain;
	429	$_SESSION['OF_TO'] = $to['of_username'] . '@' . $xmpp_domain;
	430
	431	$smarty->assign('from', $_SESSION['OF_FROM']);
	432	$smarty->assign('password', $password);
	433	// $smarty->assign('password', "123456");
	434	$smarty->assign('to', '==to==');
	435
	436	$smarty->assign('username', $_SESSION['user_name']);
	437	$smarty->assign('customername', $to['cus_name']);
	438
	439	// 存储在Session中方便其他地方使用
	440
	441	// 所有客服忙碌状态，提示web端
	442	$smarty->assign('system_notice', '客服<span class="kf_name">' . $to['cus_name'] . '</span>已加入会话！');
	443	}
	444	}
	445	else
	446	{
	447	// 所有客服忙碌状态，提示web端
	448	$smarty->assign('system_notice', '当前客服忙碌，请稍后联系！');
	449	}
	450
	451	// 打开聊天页面
	452	//print_r($customers);
	453	$smarty->display('chat.dwt');
	454	}
	455
	456	/* ------------------------------------------------------ */
	457	// -- 在线客服聊天 --> 认证失败，重新设置聊天系统的用户密码
	458	// 聊天窗口右侧默认展示最近订单，如果想要展示商品、订单、店铺则需要在当前页面中设置隐藏域，name必须为 chat_goods_id,
	459	// chat_order_id, chat_supp_id
	460	/* ------------------------------------------------------ */
	461	function action_authfail ()
	462	{
	463	$user_id = $_SESSION['user_id'];
	464
	465	$sql = "select user_name, password, email from " . $GLOBALS['ecs']->table('users') . " where user_id = '$user_id'";
	466
	467	$row = $db->getRow($sql);
	468
	469	$success = create_of_user($user_id, $row['password'], $row['user_name'], $row['email'], 10, - 1);
	470
	471	if($success)
	472	{
	473	$result = array(
	474	'error' => 1,'message' => '可能由于网络原因，发生错误！请点击 <a href="chat.php?act=chat"><strong>重试</strong></a> ，重新连接...','content' => ''
	475	);
	476	}
	477	else
	478	{
	479	$result = array(
	480	'error' => 1,'message' => '由于网络原因，发生错误！请点击 <a href="chat.php?act=chat"><strong>重试</strong></a> ，重新连接...','content' => ''
	481	);
	482	}
	483
	484	$result = json_encode($result);
	485	exit($result);
	486	}
	487
	488	/**
	489	* 用户离线
	490	*/
	491	function action_off_line()
	492	{
	493	// 用户超过5分钟未发言则视为自动离线，更新客服状态
	494
	495	}
	496
	497	function is_telephone ($phone)
	498	{
	499	$chars = "/^13[0-9]{1}[0-9]{8}$\|15[0-9]{1}[0-9]{8}$\|18[0-9]{1}[0-9]{8}$/";
	500	if(preg_match($chars, $phone))
	501	{
	502	return true;
	503	}
	504	}
	505
	506	/**
	507	* 获取db对象
	508	*
	509	* @return unknown
	510	*/
	511	function get_database ()
	512	{
	513	return $GLOBALS['db'];
	514	}
	515
	516	/**
	517	* 获取smarty对象
	518	*
	519	* @return unknown
	520	*/
	521	function get_smarty ()
	522	{
	523	return $GLOBALS[smarty];
	524	}
	525
	526	/**
	527	* 获取ecs对象
	528	*
	529	* @return unknown
	530	*/
	531	function get_ecs ()
	532	{
	533	return $GLOBALS['ecs'];
	534	}
	535
	536	/*
	537	* 获取商品所对应店铺的店铺基本信息
	538	* @param int $suppid 店铺id
	539	* @param int $suppinfo 入驻商的信息
	540	*/
	541	function get_dianpu_baseinfo ($suppid = 0)
	542	{
	543	if(intval($suppid) <= 0)
	544	{
	545	return;
	546	}
	547
	548	$sql_supplier = "SELECT s.supplier_id,s.supplier_name,s.add_time,sr.rank_name FROM " . $GLOBALS['ecs']->table("supplier") . " as s left join " . $GLOBALS['ecs']->table("supplier_rank") . " as sr ON s.rank_id=sr.rank_id WHERE s.supplier_id=" . $suppid . " AND s.status=1";
	549	$supp_info = $GLOBALS['db']->getRow($sql_supplier);
	550
	551	$sql = "SELECT * FROM " . $GLOBALS['ecs']->table('supplier_shop_config') . " WHERE supplier_id = " . $suppid;
	552	$shopinfo = $GLOBALS['db']->getAll($sql);
	553
	554	$config = array();
	555	foreach($shopinfo as $value)
	556	{
	557	$config[$value['code']] = $value['value'];
	558	}
	559
	560	$shop_info = array();
	561
	562	$shop_info['ghs_css_path'] = 'themes/' . $config['template'] . '/images/ghs/css/ghs_style.css'; // 入驻商所选模板样式路径
	563	$shoplogo = empty($config['shop_logo']) ? 'themes/' . $config['template'] . '/images/dianpu.jpg' : $config['shop_logo'];
	564	$shop_info['shoplogo'] = $shoplogo; // 商家logo
	565	$shop_info['shopname'] = htmlspecialchars($config['shop_name']); // 店铺名称
	566	$shop_info['suppid'] = $suppid; // 商家名称
	567	$shop_info['suppliername'] = htmlspecialchars($supp_info['supplier_name']); // 商家名称
	568	$shop_info['userrank'] = htmlspecialchars($supp_info['rank_name']); // 商家等级
	569	$shop_info['region'] = get_province_city($config['shop_province'], $config['shop_city']);
	570	$shop_info['address'] = $config['shop_address'];
	571	$shop_info['serviceqq'] = $config['qq'];
	572	$shop_info['serviceww'] = $config['ww'];
	573	$shop_info['serviceemail'] = $config['service_email'];
	574	$shop_info['servicephone'] = $config['service_phone'];
	575	$shop_info['createtime'] = gmdate('Y-m-d', $config['add_time']); // 商家创建时间
	576	$suppid = (intval($suppid) > 0) ? intval($suppid) : intval($_GET['suppId']);
	577
	578	return $shop_info;
	579	}
	580
	581	?>